Our UX Consultants
Chris Sainsbury // Founder & Managing Director
Chris founded UX Connections with a vision to provide clients with a flexible supply of trusted, specialised user experience consultants. Chris has over a decade of experience working in London and New York across key sections including financial services, travel & tourism, media & entertainment, ecommerce, FMCG, and telecoms to create engaging, innovative experiences for brands such as ASOS, Shell, Unilever, USA Today, Google, Virgin Atlantic, HTC, Barclaycard, and Visit London.
Anwen O’Dell // UX Manager
Anwen is the heart and soul of UX Connections – embodying our values and ensuring everything runs smoothly so our consultant team can focus on what they do best – designing great experiences. With a background including key roles at WhatIf Innovation and EMC Conchango, Anwen is a well placed figure in the industry with all the right connections and relationships. She’s creative, blessed with a relentlessly positive outlook on life and a fantastic judge of character. We couldn’t do it without her.
Jonny Hough // Business Director
Jonny’s energy and dedication to delivering successful projects of the highest standard is what sets him apart from the crowd. He’s a valuable source of new business leads for UX Connections, as well as providing expert advice and guidance to Chris and Anwen. An industry veteran, his CV reads like a who’s who of creative agencies in London including Tribal Worldwide, TMW, Razorfish, Ogilvy, Agency Republic, delivering for brands including Vodafone, Volkswagen, British Airways, Nike and Adidas.
Hayley Charlton // UX Consultant
Hayley is the UX you want on your team — proactive, dynamic, dedicated and diligent, she makes a real difference to all her projects. With beautiful deliverables and reasoned arguments, her product definitions are complete in every way — ensuring consideration of business and customer needs, technology and aesthetics. With a background in computer science and application development, Hayley has worked for brands including Ladbrokes and Unilever, as well as agencies Elmwood and Interbrand.
Ali Hamra // UX Consultant
Ali is a precise communicator — dedicated and resourceful, he finds the delicate balance between detail and aesthetic across all deliverables. Ali is able to work across industry sectors, adapting to client domains and providing UX expertise with consideration and thoughtful application of design principles. With a background in graphic design, illustration, 3D graphics and multimedia computing his eye for detail captures the needs of both client and customer. Ali has worked for brands including Shell, Sony, Imagination and We Love Digital.
Liza Arvidsson // UX Consultant
Liza has great interest for user research and inclusive design and with a master’s degree from one of Sweden’s top technical universities. Through her education and projects she has built up a solid toolbox of UX methods. Together with keen analytic skills she is well-prepared for improving and developing UX solutions. Driven by the ability to influence the experience people have and to create an experience that makes the user want to come back over and over firstname.lastname@example.org
Genalda Silva // UX Consultant
Genalda is a sharp consultant with an easygoing manner – a great combination who is enjoyable to work with. She combines an inquisitive, analytical mind with deep technical knowledge and impressive design and layout skill. Originally from Portugal, Genalda has lived in London for 6 years and has worked for brands including Ford, Canon, Tarmac, Jack Morton, Fanslide and Harvest Digital.
Rebecca Scott // UX Consultant
Rebecca is a talented researcher — she has a flair for inquisitive questioning, a natural rapport with interviewees and an analytical mind when it comes to reviewing results and constructing personas. Rebecca is innately conscientious and has a thoroughness to her work which ensures she completes every project in an exemplary manner. With a background in historical studies, Rebecca has translated her skills set perfectly in to the digital age. She has worked for startups Event.ly and Bar Chick.
Lauren Nicholson // UX Consultant
Lauren is a strong UX designer who is able to quickly understand a problem and develop solutions that both address the business needs but also are customer centric. Lauren has a clear and analytical mind and is able to consider edge cases and evaluate robustness and feasibility very early in the process. She loves developing detailed wireframes and documentation and has experience with both web and native apps with a strong grounding from her Product Design education at the University of Brighton. She’s been putting these skills to use on a range of clients including GVC, Ladbrokes, Coral, Party Poker and bwin.
Jonathan Andrews // UX Consultant
Jonathan is a strong creative with advanced problem solving skills. His expertise centres around the production of detailed wireframes and user journeys, utilising empathy to engage with users and their needs, adding value every step of the way. Jonny studied Industrial Design and Ergonomics at Loughborough University before working at Bentley Motors designing luxury products and experiences for high end clients. He has a great deal of experience at brands including Imagination and Jack Morton, working for a number of clients not limited to Samsung, AXIS Communications, Schlumberger and CRH.
Ruby Hardy Bullen // UX Consultant
Ruby is a creative and enthusiastic designer with a background in industrial design and technology. Analytical and thorough, Ruby strives to comprehensively understand design problems in order to discover opportunities and provide wireframes, guidelines and documentation. Ruby’s previous experience in medical design enables her to solve problems with a human-centred approach and prioritise stakeholder needs. Ruby is currently working abroad on UX & UI projects for GVC, migrating a range of their brands to a new design platform.
Yuko Mitani // UX Consultant
Yuko is passionate about creating user centric human experience. She always go above and beyond what is expected of her for the good of her team and customers. Yuko began her career in the e-commerce industry in Japan before moving to the UK to take a masters in UX in London. She is always looking for ways to improve her skills in order to improve customer journey. Yuko has worked with companies such as Jack Morton and Immediate Media to name just a few.
Andrea Cheshire // Team-Coordinator
Andrea is the magic that keeps UX Connections running! A team coordinator with an eye for detail, friendly touch and great work ethic, she does all the jobs in the background that allow us to present a united, organised front to our clients. Previously she’s worked for Dixons Carphone Warehouse, Mothercare and also founded and run two of her own businesses. Phew!
Simon Richardson // Digital Art Director
Simon loves all things design, particularly branding, typography and digital interface, believing a mix of influences and personalities produce great creative work. He brings passion and creativity to work alongside our UX consultants and delivers compelling and inspiring user interfaces for our projects. He tailors his design process to fit our clients needs, adding wit and humour if he can. Simon’s experience includes working in agencies, with startups, charity and community projects and now consulting for his own clients.
Audane Leger // Metrics & Analytics Consultant
You will know when Audane enters a room because her positive energy, enthusiasm and detailed knowledge of her subject matter will captivate you and make you instantly aware you’re dealing with an expert. Audane is our analyst — she’s in charge of metrics and KPIs for our projects, making sure our designs deliver on their promise and maximise revenue and conversion for clients. Hailing from the USA she’s worked for e-commerce giant Saks Fifth Avenue before joining us here in London.
Connor Ibbetson // Journalist
Connor keeps UX Connections up to date with tech knowledge – he’s in charge of our journalism. Whether it’s the latest gadgets, or ground-breaking new hardware and software with a beautiful user interface, the UX Connections articles are shared far and wide on Facebook, Twitter and Linkedin. Please follow us on our channels to stay in touch! Connor is currently studying Interactive Journalism at City University in London.
Guy Rigby // Business Strategy Advisor
Guy is our senior business strategist and ensures we’re charting the right course through entrepreneurial waters. Guy is author of From Vision to Exit, an essential handbook for businesses looking for fast yet stable growth. His techniques focus on setting a clear vision for the business and then executing the strategy and tactics. Guy has been a director and part-owner of a number of different ventures, including businesses in the IT, property, defence, manufacturing and retail sectors.