User Journeys, Information Architecture & Technology Evaluation
Once we have a full understanding of your business and user needs we begin to map our user’s routes through the experience.
We’ll create detailed user journeys depicting different scenarios, as well as identifying the different templates that are required. By focusing on the user experience from the outset we ensure our users can complete their goals quickly and easily.
Throughout this process we begin to engage with technology partners, involving them in decision making and requesting their expertise where necessary. Working together we solve problems, understand feasibility and prioritise as a team.