Digital product design based on genuine user insight
Experiences which delight customers
UX which improves conversion rates and drives revenue
Our customer-focused, evidence-driven UX consultants and digital product designers can help.
We are a Global UX Agency, offering research and design services. We were founded in London in 2013 and have expanded to hold offices in Gothenburg, New York and Sydney. We pride ourselves on our knowledge and experience of all things UX.
Founded and run by experienced researchers and designers, we understand the ins and outs of UX in a way few other companies do. Our core areas of expertise include UX Design, User Research, Service Design, UI Design and Product Innovation.
We provide a full outsourced UX department to global advertising agency Rapp, working across the telecoms, healthcare, energy and FMCG sectors. 
Delivering UX for the interactive digital layer within B2B and B2C event experiences, we support Imagination across all their key accounts. 
Jack exists at the intersection of brand experience, digital and technology. We support Jack by providing service design, UX research and UX design. 
What is the future of digital publishing? Immediate Media explores this through rapid innovation projects including UX and digital design. 
UX for content marketing, conversion rate optimisation (CRO), publishing and ecommerce combined for this innovative and impactful project. 
Our UX consultants integrated with their technical teams to deliver multiple proofs of concepts. 
An innovation workstream required a detailed app functional specification to take to developers. We did a feature deep-dive, analysis and provided wireframes and a UX clickable prototype. 
Navigation UX through detailed design and customer validation led to a mega menu UX proposal on desktop, mobile and tablet. 
Our expertise spans across UX research and design for casino, poker, bingo, lobby, lotto and sportsbook – managing workstreams and even whole departments within the group. 
When construction giant Multiplex required intranet UX on Sharepoint they turned to us. We worked with a Sharepoint consultant and business stakeholders to craft a worldwide interactive solution. 
We supported the ideation department when they needed innovation UX – we conducted a design workshop aimed at creating a solution for an internal communications system. 
Effective UX for big data is vital to ensure dashboards and tables are clearly understood and easy to use. We work in government, aerospace, rail, hospitality and fleet management. 22nd March 2021
4th March 2021
24th February 2021
