Digital product design based on genuine user insight
Experiences which delight customers
UX which improves conversion rates and drives revenue
Our customer-focused, evidence-driven UX consultants and digital product designers can help.
We are a Global UX Agency, offering research and design services. We were founded in London in 2013 and have expanded to hold offices in Gothenburg, New York and Sydney. We pride ourselves on our knowledge and experience of all things UX.
Founded and run by experienced researchers and designers, we understand the ins and outs of UX in a way few other companies do. Our core areas of expertise include UX Design, User Research, Service Design, UI Design and Product Innovation.
Ladbrokes is the UK’s largest high street bookmaker. Our UX consultants are helping define their digital gaming experience – sports betting, casino, bingo and in-store digital experiences. 
Bwin is the world’s leading name in online betting and real money gaming owned by GVC Holdings. We are working with their UX team in London on the design of new solutions. 
Sun Bets is the UK’s fastest growing online betting website. We’ve integrated with their teams to design the UX of their solutions. 
NairaBET was the first online betting service in Nigeria. We provided our expertise by doing an evaluation of the interface, examining analytics reports and doing usability testing to improve the experience of their sites. 
We helped Bit8 design and build their new Lotto Hero product – a revolutionary game with the chance to win €1,000,000 euros every hour. Our role was to design and usability test the game. 
ASOS, the UK’s number one online clothes retailer, engaged us to help with a brand new niche app. We delivered a detailed functional spec along with wireframes and an interactive prototype. 
News UK is the publisher of The Sun and The Times, based in London Bridge. We’ve helped them with customer journeys and experience design for a new digital offering. 
DMGT is a British media company managing a multinational portfolio of companies. We’ve integrated with their technical teams to deliver multiple proofs of concepts. 
Immediate Media is a combined publishing house, working with specialist content and multi-platform publications. We help them with work across the spectrum of the UX process from user research through to detailed design. 
CBRE is a global real estate and investment firm that has been on Fortune 500 for 10 years. Our UX consultants shared their expertise during a design workshop aimed at creating a solution for an internal communications system. 
Multiplex is a leading international construction contractor with history in delivering iconic skyline-shaping projects. We’ve helped them in designing a portal for document access and management. 
Hoist Group develops and offers complete systems for hotels, healthcare and public operations. We’ve helped with them with the design and testing of their dashboard solution. 
Imagination design real-world and digital brand experiences: exhibitions, trade shows, IPO forums and interactive events. Our user experience consultants integrate seamlessly to deliver the digital elements. 
Jack Morton is a global experience agency best known for event and promotional marketing, digital, social, mobile and more. Our consultants integrate with their teams to craft analogue and digital experiences. 
We’re trusted partners of Interbrand London, helping them with digital pitches and complex web builds that require in-depth customer research and insight. 
Fahrenheit212 is a global innovation consultancy delivering growth for Fortune 500 companies. We work with them on the design of digital solutions. 
Hitachi Consulting is a worldwide management consultancy owned by Hitachi Global. We provide user experience dedicated consultants for their digital division. 
With our consultants based on-site at Chelsea Apps Factory as part of the Ladbrokes Innovation Lab, we have close ties with Chelsea Apps Factory. 
Harvest is a leading performance-based full service digital marketing agency based in the heart of London. We help them with in-depth customer research and solution design. 
Table19 is a CRM agency based in London we’ve partnered with to craft and design digital solutions in Financial and Hotel booking services. 
Builtvisible is an organic digital agency specialising in SEO and content work to enhance brand communication. We help them with customer research, user journey mapping and solution design. 
Guru are a provider of next-generation eco-friendly energy systems and analysis tools. We help them with the detailed UI design of their dashboards. 
Onzo transforms big utility data into real insight, helping companies in the energy space understand how each customer uses energy on a personal level. We help them from user research to solution design. 
We love digital is an insight and behaviour driven creative marketing agency, fusing human insights with business intelligence. We help their London based teams design digital solutions. 
Nitrogen Health is a global healthcare group offering strategy, creativity, science and innovation to healthcare brands. We’ve integrated their London based teams to help design digital solutions. 
Sudler & Hennessey provide services to local and global health care clients. We help them produce best-in-class UX across their portfolio of clients. 
Global brand design consultancy Elmwood engaged with UX Connections to deliver the UX for a multinational client’s intranet. We conducted user research followed by personas and wireframes. 
Interior Design company Olivine Life engaged with UX Connections for help with their new desktop site. We delivered an extensive technical investigation along with full-annotated wireframes. 
Concrete is the behind-the-scenes communications tool that powers high street retailers such as Marks & Spencer, Ted Baker, Kate Spade, American Eagle Outfitters and Gap. 
Spinning Globe is a travel inspiration platform. We’ve worked on the design of their solution, optimising trip search, planning and booking for a seamless user experience. 
We support Mediamaker with their UX research requirements – from usability analysis to competitor reviews and market research, we always ensure the highest quality output and ROI. 
Marie Curie is a charity that supports individuals with a terminal illness and their loved ones. We helped them redesign their main navigation menu by doing extensive customer research, producing a solution and testing it to validate our hypothesis. 
City Harvest is a charity which redistributes unused food to good causes around London. We helped them pro-bono with a digital strategy for their home page, content recommendations and wireframes. 24th February 2021
8th February 2021
7th January 2021
