Combining Service Design and UX

People are the heart of services – Service Design is a multi-disciplinary methodology that enables a more holistic view of the design process. At UX Connections, we use a variety of design and research methods in our process to unveil ubiquitous actions to improve relations and the delivery of services.

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messenger lite

Messenger Lite: Does less equal a better user experience?

Connor James Ibbetson, Journalist Facebook Messenger is packed full of features. Stories, gifs, games, food, reactions – you name it, Messenger probably does it. But for those who just want to talk – could there be a better way? Facebook, like it or loathe it, it is a part of all our lives in one way or another. But a little known alternative Facebook app may offer respite to those…

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