What are the specific services you provide?
UX Connections specialises in UX research and UX design, and here are the specific services we provide:
- User research
- Stakeholder interviews
- UX persona creation
- User journey mapping
- Information architecture
- Hi-fi/Low-fi wireframing
- Prototyping
- Usability testing
- UI design
Get in touch to tell us about your project and we will work together with you to solve your UX requirements!
What other industries have you worked in?
As a top UX agency, UX Connections has experience across a wide range of industries, including:
- Betting & Gaming
- Events & Service Design
- Finance & Fintech
- Travel & Tourism
- Automotive
- Healthcare
- Crypto
- Tech Startups
- Telecoms
- News & Media
- Education
- Non Profit
- Government
- Retail (Omnichannel)
- Energy
- Publishing
How will personas benefit my business plan?
Personas are the best tool to bring user behaviours to life and to offer a thorough understanding of your customers. Gaining user insights helps clients to know their customers in depth, empathise with them and make the right business decisions in terms of what products they need and how to speak to them.
Why do we put so much emphasis on the customer journey?
The customer journey is a visual display of behaviour that allows for companies to get in the mind of users. You can understand not only how consumers behave differently in the various stages of the consumption process, but also uncover potential drop-off points and barriers – allowing you to make improvements to the end-to-end user experience of your product.
What are high fidelity wireframes, and why are they important?
High Fidelity wireframes give a visual representation of every aspect of the product. Wireframes are drawn in black-and-white to ensure the focus is on the layout, structure and content.
Through high fidelity wireframes, you can see the layout of websites, apps or platforms before they are built, which provides the opportunity to understand designers’ ideas visually and discuss changes before plans are set in stone.
What are the advantages of prototyping?
Prototyping makes it easy to show how products will work on desktop, mobile and tablet. With prototypes, stakeholders are much more likely to be convinced, compared with showing a flat presentation or verbal explanation as they can realistically see how the solution works.
Consultants are also able to gather accurate, rapid feedback through sharing prototypes during usability testing sessions with real users. This helps to validate ideas and evaluate usability before launching a product, saving time and money.
Why is user testing important?
User testing is a way to ensure the design is user friendly. Our UX consultants can gather feedback from users and develop a detailed understanding of what satisfies and frustrates them. Thus, they can detect any issues and find solutions that work. User testing ensures the final product is as user-friendly as it can be, and that decisions are based on real user data.
How do we find out what your users need?
We begin each project through a detailed discovery phase to understand project requirements and your product vision. Our consultants perform thorough user research to understand user needs and goals. We utilise a range of methods to uncover user requirements, including stakeholder interviews, surveys, user interviews, focus groups, card sorting and usability testing.
Why do we think UX Connections is the best design agency?
- We are experts in our field
- We complete the whole UX process, research and design, to ensure evidence-based decisions
- We are a global agency, with offices in London, New York, Gothenburg and Sydney
- We have experience working with large-scale and smaller projects – no job is too big or too small
- We create innovative solutions to create the best digital products
- We’re a group of collaborative, talented and transparent designers, ready to help your product succeed!
