Would you like help designing the best digital products on the market?
UX Connections is a design consultancy with offices in London, New York, Gothenburg and Sydney. Our team designs customer experiences and digital products that your users will love.
Attract and retain customers
User experiences which are based on in-depth research and sound analysis result in better customer relationships and more revenue. We’ll help you gain real insight into your customers’ needs and build experiences to meet them.
Build better products
Our UX consultants will work closely with your team throughout a project, acting as the bridge between technology and design. We’ll help you deliver more value to your users and achieve your business objectives.
Design for growth
Great user experiences add value to your business by helping to attract the right attention and driving customer acquisition. We can help you craft customer experiences which accelerate business growth.
OUR PROCESS
Here at UX Connections we follow 6 design steps for creating amazing user experiences.
UX Research
Our user experience (UX) research process uncovers the detailed understandings required to deliver effective digital products that work for both users and your business. We then present findings as beautiful deliverables that communicate the understandings to clients and stakeholders alike.
Requirements Gathering & User Research
At the start of a project it’s important to understand exactly what the business is trying to do, who the end users are and how they are going to be using the product.
In order to achieve these goals we embark on a thorough discovery process. Tools at our disposal include stakeholder interviews, survey, user interviews and focus groups.
Understanding your users at the start of a project will continue to help long after the wireframes have been completed.
“Personas make user insight accessible, understandable and practical”
Metrics Analysis & Persona Development
We look at any statistics that already exist, as well our user research findings to determine how these might affect the interface we design.
Personas present user insight visually as posters and infographics that support the design process. They make user insight accessible, understandable and practical.
This process helps all stakeholders – from developers to management- understand what we’re doing and why from the beginning.
“We collaborate with technology partners throughout the process, working as a team to solve problems”
User Journeys, Information Architecture & Technology Evaluation
Once we have a full understanding of your business and user needs we begin to map our user’s routes through the experience.
We’ll create detailed user journeys depicting different scenarios, as well as identifying the different templates that are required. By focusing on the user experience from the outset we ensure our users can complete their goals quickly and easily.
Throughout this process we begin to engage with technology partners, involving them in decision making and requesting their expertise where necessary. Working together we solve problems, understand feasibility and prioritise as a team.
UX Design
With a solid understanding of our business needs, user needs and technology constraints we move in to UX design. The ‘magic dust’ of UX is how we translate these findings in to interface features that deliver for users, are simple to use, and positively affect your KPIs.
Initial Wireframe Sketches & Functional Specification Document
Our initial sketches will explore key parts of the interface such as navigation, template layout and the behaviour of your product’s core components.
During this stage we’ll work with an Art Director and technology partners to build shared understandings about how the interface will work and appear on screen.
We’ll challenge where necessary and push for the best possible user experience – always balancing what’s effective with what’s quickest to build.
“Our initial wireframe sketches will explore the behaviour of core components”
Interactive Prototyping
Want to see how a certain feature will work, or how your product will behave on desktop or mobile? we can help by building interactive prototypes.
These prototypes can then be used for gathering feedback from stakeholders and users alike.
They can be made to work across a variety of target devices, including iPhone, iPad, Android and desktop browsers.
“Interactive prototypes can be used for gathering feedback from stakeholders and users alike”
Full Annotated Wireframes
Our detailed wireframes will form the cornerstones of any development process. With every state, behaviour and page detailed and reviewed by stakeholders, you can be assured that no time or budget will be wasted during the graphic design and development process.
By wireframing in monochrome, we focus on designing the user experience, interactions design, information architecture and data hierarchy. This allows graphic designers to focus on what they do best – making it look amazing.
