A UX audit is a structured review of your website, app or product against best practice, accessibility standards and your own business goals. It shows you where users are struggling, where you’re losing conversions, and what to fix first. Our consultants run a full UX design audit and hand you a clear, prioritised set of recommendations you can act on straight away.
UX Audit
What does a UX audit involve
We combine expert heuristic review with real user insight to show you exactly where your product is falling short — and how to fix it.
Review your website, app, ecommerce store or SaaS product against recognised usability heuristics and UX standards
Analyse existing analytics, user research or support data to understand where users get stuck
Benchmark your product against competitors and industry best practice
Deliver a prioritised report of issues and recommendations, ranked by impact and effort
UX Audit Benefits
Spot usability issues before they cost you conversions and revenue
Get an independent, expert view of your product’s user experience
Focus design and development effort where it will have the most impact
Build stakeholder confidence and buy-in for further UX investment
FAQs About UX Audit
A UX audit is an expert review of your website, app or product that identifies usability issues, accessibility gaps and opportunities to improve the user experience, backed by clear recommendations.
You’ll get a breakdown of the issues we find, screenshots or examples of each, and prioritised recommendations ranked by impact and effort, so your team knows what to fix first.
Yes. We carry out UX audits across websites, ecommerce stores, mobile and web apps, and SaaS products, tailoring the review to the journeys that matter most for each.
Most UX audits take one to two weeks, depending on the size of your website, app or product and how many user journeys we’re reviewing.
UX Audit
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What is the benefit of a UX audit?
Find out how UX Connections can help your business with a UX audit.
UX Audit
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Our UX consultants engage in one-on-one conversations with users to gather insights about their experiences, needs, behaviours, and preferences.
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As a UX design agency, we use recruitment to ensure that the people involved in our research efforts truly represent the user demographic we’re designing for. This helps ensure the validity of our findings.
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We conduct user or customer surveys to collect data from a large group of users through structured questionnaires.
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How we can help
Find out how we can help you deliver success