Chris and his team at UX connections were contracted to improve the customer journey for Ladbrokes Sportsbook customers. Myself and Hayley worked on the Virtual Sports project and throughout Hayley conducted herself very professionally and delivered the whole of the project within days! As always there were last minute changes which Hayley incorporated into her wireframes in no time at all! What I appreciated most about working with UX connections was their ability to cut through the predictable politics of a project, keep everyone happy, and deliver the expected results on time.

Having worked previously with Chris, I decided to engage UX connections to help to implement UX best practices as we were establishing new products and engineering processes. Chris, Amy and the team were involved to help us with customers surveys, improving the current platform and supporting the development of entirely new products and solving complex users challenges. I wouldn’t hesitate to recommend UX connections as they bring professionalism, pragmatism and likeability.

Working with Chris (UX Connections) was a pleasure. He came up with very innovative, but practical and detailed design solutions that not only answered our brief but pushed it in a way we hadn’t ourselves though of, and which ultimately resulted in a product which was a delight for our users

Loved working with Chris. Have tried to replicate his processes with each UX task that I’ve played a part of ever since. Easy to work with and full of creative input too. Keen to get him involved in my future projects.

The UX Connections team was fantastic to work with on a recent digital brand hub strategy and UX mapping piece for one of our clients. They were really thorough and dedicated to understanding and mapping the audiences, great at preparing findings that were easy for anyone to understand – no matter their digital experience – and they worked brilliantly with our design team and the build team to formulate a single, unified story and approach for our client. They made themselves a part of our team – they weren’t afraid to push us when we needed to be pushed but were super collaborative the whole way through. They also worked to some quick turnarounds, without letting timeline compromise their work. I wouldn’t hesitate to recommend them!

We engaged the services of UX Connections to support a project that was in need of some UX magic, the project was a complex online student competition, which at it’s core was a platform for idea generation. UX Connection’s steady, pragmatic and professional approach to this project impressed us and their output consistently met the grade. Chris Sainsbury, Director of UX Connections possesses a rare combination of both professionalism and personalty, which makes UX Connections a valuable partner to work with.